1) What are the conditions for returning a product?
– the product does not match your order
– defective products, manufacturing defect
2) How long do I have to return a product and how do I do it?
– you have 3 days from receipt of your order
– you can also call customer service on +212 634 440 409 to return a product
3) What conditions must for my return / exchange to be accepted?
YASS STORE products must be returned:
– in their original packaging
– must remain in new condition, never used and good for resale
– products must be returned with all their accessories
– the labels must be intact and attached to the product
YASS STORE offers two choices:
– money refunds
– replace the products
1 / -YASS STORE delivers me everywhere?
YASS STORE delivers to you wherever you are in the world
– IN MOROCCO : home delivery and insured only for major cities in Morocco Via CTM courier , otherwise delivery my be made the AMANA agency of the city
– OUTSIDE MOROCCO: home delivery guaranteed Via ARAMEX express
2 / – how will I know that the delivery person is going to deliver me?
– before going to the indicated address . The delivery person will contacts you a few hours in advance to ensure your presence
3 / – what documents must I present at the time of delivery?
– to receive the package, the delivery person will require a supporting document confirming the identity (CIN, permit, passport …)
MODE OF DELIVERY
– IN MOROCCO : AMANA CTM courier
– OUTSIDE MOROCCO : ARAMEX express